Mental Health Matters Mug

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.) Please allow us to provide you with printable shipping label.

You should expect to receive your refund within four weeks of us receiving your returned product, however, in many cases you will receive a refund more quickly.

If you wish to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

If you do not have an account, please contact us here.

Worldwide Shipping

We are proud to share that we can ship to virtually anywhere in the world but if the shipping address provided can not be shipped to, we will contact you as soon as possible and a full refund will be provided to those who can not provide a deliverable address.

Shipping times may very depending on whether item size, color and design is currently in stock or if it will need to be made to order. Also the shipping destination plays a roll in shipping times .Please note that we try to have orders fulfilled withing 3-5 business days and delivered within 2 weeks.

Please contact us here, with any questions or concerns.